Help for Students
Contact the Help Desk at 953-HELP (4357) - they can assist with password resets. You can also submit a hotline ticket through Lesesne Gateway.
General Canvas or Zoom help
The office of CEITL & DE and can be contacted at firstname.lastname@example.org for general Canvas or Zoom questions.
Questions about course assignments or tests
Students should contact their instructor regarding course content and submissions.
Canvas Technical Support
Students contact their instructor regarding course content and submissions. Other assistance is provided through the office of CEITL & DE and can be contacted at email@example.com. Canvas technicians are also available for 24/7 support via chat or telephone. Contact information is available in the HELP menu within Canvas.
Questions about Disability Services
Students should contact Shannon McKenzie at firstname.lastname@example.org for inquires or assistance with Disability Services.
Questions about Tutoring and other Student Services
Students should visit the Student Success Center website for inquires or assistance with tutoring.
Questions about the Library
Students can email reference or informational requests for the library to email@example.com. Visit the library home page at https://library.citadel.edu/home and click the "Ask Us" button under Contact and Hours to chat with a library member during business hours.