Help for Faculty
Canvas Faculty Resource Course
We highly recommend checking out the Canvas course, Citadel Canvas Resource for Faculty and Staff. This course has numerous resources, videos, and tools to help faculty use The Citadel’s Learning Management System.
24/7 Canvas Support for Faculty and Students
Canvas technicians are available for 24/7 support via chat or telephone. Contact information is available in the HELP menu within Canvas. Faculty, please note, Canvas support cannot merge classes, create classes, add students, nor provide help using Zoom or Respondus LockDown Browser. Please refer to the resources found at on this website for additional assistance.
Please contact firstname.lastname@example.org for assistance in the following areas:
Canvas Technical Assistance
Delivering Content at a Distance
Graphics, Videos, PPT
Zoom Virtual Conferencing
Screencasting (Screen recording for lectures)
Online Proctoring (Respondus Lockdown Browser)