While appointments are not necessary, they are strongly recommended. We cannot guarantee that you will be seen without an appointment. We recommend making appointments at least two days in advance and even earlier if it is the week before midterms or finals.
Before Making an Appointment
Pease have your student ID ready if you stop by to make an appointment.
You will need the following information:
Your CWID number
Your course number
Your professor’s name
How to Set up An Appointment
Student Success Center tutoring schedules are available to students with WCONLINE. You can schedule your own appointments from anywhere and at any time!
The first time you log in to WCONLINE, you’ll be prompted to register for an account. Simply fill in the information and create your profile.
Make an Appointment
When viewing the tutoring schedule, you can toggle between schedules, select different weeks, or limit tutors by focus by using the navigation features near the top of the page. The schedule is color-coded as follows:
White blocks = Available
Dark blue blocks = Not available
Light blue blocks = Other appointments
Yellow blocks = Your appointments
To make an appointment, click on the white block of your choice and complete the appointment form.
Appointments are in 30 minute blocks and you may schedule up to one hour per appointment.
You may want to upload a file with your appointment, such as a paper or an assignment. Please do this at least three hours before the start of your appointment.
One hour is recommended for most writing appointments. We ask that if you want to have a paper edited you attach your paper to your writing appointment in advance. Please try to do this at least 3 hours before your scheduled appointment time.
WCOLINE has a waiting list feature. To put your name on a waiting list for an available appointment, click the blue link that says waiting list for the day that you want to come in. After you click the link, choose the tutor you wish to work with, and the times you are available. You will automatically be notified when an appointment becomes available.
Cancel or Modify Your Appointment
To cancel or modify your appointment, just log in to https://citadel.mywconline.com, click on your yellow appointment, and make the relevant changes. When canceling, please give at least one hour of advanced notice, so another student has the opportunity to take that session.
Missed Appointment Policy
If you miss (without canceling) three of your scheduled sessions, WCONLINE will block you from making additional appointments. If this happens to you, you will need to contact the Student Success Center to explain your situation at 843-953-5305, or firstname.lastname@example.org.