Information And Actions Being Taken Related To COVID-19
The Military College of South Carolina
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Disability Services

The Student Success Center/Services for Students with Disabilities (SSC) empowers students to manage challenges and limitations that may be characteristic of their particular disabilities. Our professionally trained staff provide students with exceptional services as they transition to college or continue their studies at The Citadel.

The office serves students with learning, physical, health, or psychiatric disabilities by managing the varying demands of The Citadel experience. In addition, to serving students, the staff assists The Citadel community in making programs, services, and activities accessible to everyone. The SSC provides services and academic accommodations for both graduate and undergraduate students with documented disabilities. Please choose a category on the navigation bar for more information.


To register with Services for Students with Disabilities, students follow the steps outlined below. Students should submit their application and documentation, along with an initial meeting, as early as possible.

Step One: Submit an Application

To register, first complete and submit an Application for Accommodations. Inadequate information, incomplete answers, and/or illegible handwriting may delay the eligibility review process. Please contact our office if you are having any trouble accessing the form. 

Completed forms may be emailed, faxed, or mailed to:

Services for Students with Disabilities
ATTN: Shannon McKenzie, M.Ed.
The Citadel
117 Thompson Hall
171 Moultrie Street
Charleston, SC 29409
Phone: 843-953-6877
Fax: 843-953-6823

Step Two: Submit Documentation

Students requesting reasonable accommodations and/or services must submit documentation of a disabling condition to verify eligibility. Students are required to submit documentation regarding the diagnosis/diagnoses that demonstrates a disability covered under Section 504 of the Rehabilitation Act of 1973 and Title II of the Americans with Disabilities Act (ADA) of 1990 as amended (2008).

Please review our Documentation Guidelines for additional information. All documentation is kept confidential.

Step Three: Schedule a Meeting

Once the application has been submitted, the student can schedule a meeting to discuss accommodations, procedures, and services. Appointments may be scheduled by contacting 843-953-6877 or by emailing While documentation is not required to schedule the meeting, we encourage students to submit their documentation as soon as possible.

Please review our Documentation Guidelines for more information. 

The meeting will last about 30-45 minutes and is conducted between the Director and the student. Family members may have an opportunity to meet with the student and Director for part of the meeting, should this be requested by the student. Step Four: Meet with Instructors

After the meeting, students who have been approved for accommodations will be provided an accommodation letter either via email or in-person, to be given to their instructors each semester. Students must communicate via email or in-person with each instructor to discuss the arrangements for receiving accommodations. Instructors do not have to provide accommodations to students if they have not been informed of the need in a timely manner.

COVID-19 UPDATES Spring 2021


Student FAQ  

Q: Is Services for Students with Disabilities still operational?   

Yes, SSD is still operating in person and virtually Monday – Friday, 8:30 a.m. - 5 p.m. If you have a question or concern, please email Shannon McKenzie at or call 843-953-6877.  


Q: What happens if my exams are online? How do I get extended time for an online exam?  

Please communicate with your instructors to discuss your exam accommodations in their courses. SSD is available to instructors and students to consult about unique circumstances. 

  • Some instructors may opt for alternative assessments (e.g. essays, untimed exams) which would not require exam accommodations.  
  • If your instructor is creating online timed exams, please notify your instructor if you will need extended time. Academic departments are responsible for setting up extended testing time in Canvas.
  • The Testing Center is also available to proctor paper and computer exams with extended time at a limited capacity. Please contact the Student Success Center to set up an appointment to take your exam at or 843-953-5305.   


Q: I currently have a note-taker assigned in my in-person class. Now that class is online, will I still receive a copy of the notes?  

Once you have learned from your instructor how they will adapt the course for virtual instruction, please let us know if you would like to continue receiving notes. You may find that you no longer need a note-taker due to the course design changes.

Q: With the switch to hybrid and online courses, I anticipate barriers and would like to request new accommodations. What are my next steps? 

If you are not currently registered with SSD, please follow the steps outlined above to register with our office.

If you are a SSD-registered student, please contact Shannon McKenzie at to set up an appointment to discuss your concerns.



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