ITS Help Center and Bond Hall Computer Lab Holiday Hours:

Attention New & Returning Cadets:

You Must Install Required Security Software BEFORE You Can Connect.

All Incoming Cadets must download and install Microsoft Security Essentials before arriving on campus. If you do not download this free software BEFORE you arrive, you will not be able to access the Internet from The Citadel until you do. This free software is for PC's only. If you own a Macintosh, please install iAntiVirus. Note: If you are using the new Mac OS X Lion, please install ClamXav 2.

If you already have AntiVirus Software installed on your computer, remove it BEFORE you install Microsoft Security Essentials. Running numerous Anti-Virus programs can slow and/or corrupt your computer.

After uninstalling all Anti-Virus Software, install Microsoft Security Essentials.

How to IMAP (synchronize) your Student Webmail with mobile:

Are you a student? Are you interested in getting your Citadel email on your PC, tablet, or smartphone?

Follow the link below for some simple steps to configure your student Webmail with your favorite device.

Configure Your Citadel Google Webmail

Student Computer Recommendations:

Click Here to View Computer
Recommendations for New Students 

Responsible Use of Information Technology:

Review the college's official policy on computing and use of computer technology:

Responsible Use of Information Technology and Electronic Communications

The policy applies to everyone who uses any of the college's computers, network, accounts, or services.

Accounts and Login Information:

Fall 2011 Students - Review account and login information and find help.

Wireless Access (WiFi) - Review campus wifi locations and other wifi information. Citadel students, faculty, and staff may login using Lesesne Gateway credentials.

Virtual Private Network (VPN) - Some systems require login to our VPN if used from an off-campus location. Use your Lesesne Gateway portal credentials. Review additional instructions for logging into the VPN.

All Hiring Departments - To request an account for a new faculty / staff member, submit appropriate paperwork to Human Resources and obtain department head approval. Departmental administrative assistants should enter a Hotline and attach the Account Request Form to the Hotline.

Help Center
Information:

(843) 953-HELP

HOTLINE

Get Help 

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Hours of Operation:

Mon - Thu
8:00 AM - 10 PM
Fri
8:00 AM - 5 PM
Sat
9 AM - 5 PM
Sun
Closed

Holiday
Closings

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