Office 365 FAQ
What is Office 365?
Office 365 is Microsoft's cloud solution for a web-based collaboration software application providing remote access to calendars, address book, email, and documents.
The service allows users to work together easily with anywhere access to email and calendars. It includes enterprise grade security and is leveraged utilizing Microsoft's servers and technology.
How Do I Log In to Office 365?
Will Office 365 Work Off Campus?
Yes. Office 365 is available anywhere in the world as long as you have an internet connection.
What is the Largest Message that Can Be Sent or Received Using Office 365?
The largest message that can be sent or received is 25MB. To share a file larger than that you will need to utilize OneDrive for Business or SharePoint.
Will my Local PST Files be Affected?
If you currently use PST files they will continue to work as before as they are stored on your local PC and not on our email servers.
How Can I Share my Personal Calendar?
Office 365 on Mobile Devices
How can I use my 365 email account on my mobile device?
Setting up an iPhone or Android with Outlook 365:
- Go to settings
- Mail, Contacts and Calendar
- Click on Microsoft Exchange
- Enter your Citadel email address (email@example.com)
- Server is outlook.office365.com
- Domain: Field is left blank
- Enter your username (firstname.lastname@example.org)
and password (same as Lesesne Gateway)
- Click Save or next (varies per device)
- Turn on mail (contacts, calendar, reminders are optional)
Can I use Office Mobile (Office for iPad, Android, or iPhone) with my 365 account?
Yes. All of our Office 365 accounts are now licensed to use Microsoft Office, even on mobile devices! To start using them simply download the desired app (Microsoft Word, PowerPoint, or Excel) and log in with your Office 365 account (remember your username will be in this format - email@example.com).
OneDrive for Business
How Can I Access my OneDrive for Business?
Sign in to your Office 365 account and click the OneDrive button from the menu in the top left corner of the screen.
How Many Files Can I Store in OneDrive for Business?
There is no file limit, but you do have a 1TB quota. Your OneDrive quota is separate from your email quota.
Can I Sync my OneDrive for Business to my Computer for Easy Access?
Yes, you can sync your OneDrive to your computer. To set up the sync, follow these instructions.
Are There Any Types of Files that I Cannot Store on my OneDrive?
Yes. Please see Microsoft's latest restrictions here.