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Computer FAQs

Should I bring a computer?
The Citadel does not require cadets to have personal computers in their rooms. The campus has first-rate computing resources-including ten computer labs in our classroom buildings, a small lab in each barracks, multimedia presentation classrooms, a multimedia support center, and a fully automated library. Other than the technology fee you pay each semester, there is no charge for using the computer labs, campus network, or Internet access. However, a large percentage of our students choose to bring a computer due to convenience.

What brand of computer should I buy or bring? Why?
We strongly urge all cadets who bring a PC to purchase a computer from http://www.dell.com/citadel. This PC is configured to meet the Citadel's requirements, allow for growth during the students' enrollment at The Citadel, and provide a good value. If you bring another kind of computer, we will supply a network connection address, but otherwise, you are on your own. Technical Assistance Policy

Why shouldn't I purchase an HP or Apple or bring a computer that is not a brand the Citadel services?
Computer technicians at the Citadel are certified to service Dell computers and there is no charge for our technicians to work on the computer as long as the warranty is current and the student is enrolled and living in the barracks. If you bring another brand of computer and it breaks, you must arrange service with the vendor directly to repair it and pay for all associated costs.

Why are the prices on the recommended systems higher than advertised on the normal vendor Web pages?
The recommended systems are configured with 4 years of warranty (+ accidental coverage for laptops), and with enough power to run optimally for four years.

Why do I need that much warranty?
The Citadel can provide free technical service and repairs to the Dell brand PCs under warranty. If not under warranty additional charges for parts apply.

Should I buy or bring a Notebook or Desktop computer? Do I need a printer?
Bring a desktop or notebook computer - it is a matter of preference. Each barracks contains a network printer in the computer lab. You may consider bringing a small Ink Jet printer if you wish.

Most students can get a standard PC for classes. Engineering students may need additional Memory, Storage or Graphics capability. Check on http://www.dell.com/citadel for different recommended models.

Do I need Microsoft Office?
Yes, all students will need Microsoft Office to complete their course work at The Citadel.  The Academic version of Office 2010 is the most economical answer.  You can purchase the Student version of Microsoft Office here - Microsoft Student Store.  Please keep in mind that you must have a .edu email address in order to get this offer.  We recommend that you wait until after you arrive and get your email address to purchase the software.  A technician can assist you with the installation if necessary.  If you rather have it pre-installed on the system, Dell will sell you the software at full price when you configure your PC for purchase.

What happens if my computer breaks?
Our technical support team can fix your PC if it happens to break (within our policies).  You can stop by one of our convenient Computer Support Shops located in each barracks or have a technician come to your room via a personal appointment.

What else will I need?
A surge-suppressor is also highly recommended to protect equipment from damage during power surges and stormy weather.

Network cables are provided. Company sergeants will be responsible for distributing cables to incoming freshmen cadets. Cables are also available in the barracks at the guard shacks for returning cadets, or in Bond Hall Room 253 (ITS Help Center).