Quick Steps to Access Financial Aid Information

There are some important Financial Aid Self-Service steps that you must follow to accept or decline your financial aid package offered, to view your financial aid status and complete outstanding requirements.

Financial Aid Self-Service steps

  1. Login to My Citadel Portal
  2. Locate the top-left waffle menu and click ‘Discover’
  3. Search “Financial Aid” (this will bring up the Financial aid card-a photo of a helicopter)

Once you have clicked on the Financial Aid card, it will bring you to your financial aid information. See below for a description of all headers

Home
  1. Welcome and Introduction to financial aid portal
  2. Student Requirements (Unsatisfied requirements and instructions will be listed here)
  3. General Links
    1. Need to file or correct your FAFSA?
    2. The Citadel’s Office of Financial Aid & Scholarships
Offer
  • Student Aid Index (SAI)- An eligibility number that determines how much financial aid you could receive if you attend The Citadel
  • Cost of Attendance (COA)
    • Billable Items (charges you will see on the bill)
    • Non Billable Items (you will never see these on your bill but can borrow financial aid to help cover)
  • Grants and Scholarships to Pay for College
    • Take action (if applicable)
  • Net Cost (COA-Grant/Scholarships)
  • Options to Pay Net Cost (information listed may vary by student)
    • Loans (federal and private loans)
    • Work (federal work study)
  • Additional Payment Options
    • Other Resources (ie outside scholarships etc)
Financial Aid History

Display of all loans borrowed by year

Resources

TBA

Notifications

TBA

Satisfactory Academic Progress (SAP)
  • Current SAP Explanation (with a description)
  • SAP Status (Effective Term/Sap status)
College Financing Plan

Provides an overview of your estimated cost for the school year as compared to your estimated financial aid.

Important

Please note failure to complete financial aid requirements or accept/decline financial aid offers can prevent your financial aid from crediting your account with the Treasurer’s Office. This can result in an outstanding balance which can lead to late fees, holds etc. If you miss deadlines and wished to claim your financial aid package, you will be unable to do so. Follow the financial aid steps carefully. We encourage you to review your account regularly and reply promptly when you receive communication from our office.

Questions?

Do you have questions about accepting or rejecting your financial aid package? Please reach out to the Office of Financial Aid & Scholarships.