Welcome to The Citadel Counseling Center
As a student, you will encounter many new situations that will challenge your personal strengths and require new problem solving skills. These situations and your response to them may result in experiencing personal or academic difficulties making you feel stressed or overwhelmed. The Citadel Counseling Center staff seeks to facilitate your growth and development by helping you to enhance your personal assets, develop more effective coping strategies, and understand yourself better. We are prepared to help you gain the most that you can from your experience at The Citadel.
9 Hammond Ave.
Charleston, SC 29409
Office Hours: Monday through Friday 8:00 am to 4:30 pm
Closed Noon to 1:00pm
May and Summer – Please Call for Hours
Eligibility for Services
Counseling at The Citadel Counseling Center: Currently enrolled Citadel undergraduate and graduate students are eligible for in-person counseling services at the Citadel Counseling Center. We are not able to provide video counseling or tele-counseling to enrolled students participating in study abroad programs or enrolled in on-line classes if the student is unable to attend appointments at the Counseling Center. Instead, the Citadel Counseling Center staff can provide a telephone consultation with the student and offer off campus referrals in the student’s community.
Telehealth and Off-Campus Counseling with the My Group Student Assistance Program: Currently enrolled Citadel Cadets are also eligible for My Group telehealth video counseling, in-person off-campus counseling, and 24 hour a day, 7 day a week telephone assistance.
Counseling Services are provided in person at The Citadel Counseling Center. Students may schedule a first-time intake appointment during office hours by calling our office at 843-985-1980 or visiting our office at 9 Hammond Ave. Subsequent appointments may be scheduled at the conclusion of each appointment, or by telephone.
Individual counseling sessions are 50 minutes in length. If services are not available to meet the student’s particular needs, an appropriate referral will be provided.
Telehealth video counseling and in-person off-campus counseling provided by My Group for Citadel Cadets can be scheduled by calling 800-633-3353.
In a counseling relationship, feelings of trust are critical. Therefore, counselors maintain confidentiality in compliance with state laws and national ethical standards for psychologists and counselors. The information below provides details about the confidentiality policy of our Center.
All communications between client and therapist will be held in confidence and will not be revealed to anyone outside the Counseling Center unless the client provides written authorization to release information. However, there are legal and ethical exceptions to confidentiality which require that the therapist take responsible action.
These exceptions apply:
- When there is a clear and substantial risk of imminent serious harm to the client or another person. In these circumstances, counselors are legally required to take action to protect life.
- In the case of child abuse or abuse of a mentally retarded or developmentally disabled adult. In these cases, counselors are legally required to report the abuse to Child or Adult Protective Services.
- In the event of a court order for information.
In the event of an emergency, the cadets should communicate clearly to the secretary his/her needs and that he/she wants to see a counselor immediately.
After office hours, cadets can go to the Infirmary and request to speak with a counselor. The Infirmary staff will contact a counselor as needed. Alternatively, students may call 911, go to a hospital emergency room, or call Citadel Public Safety at 843-953-5114. Expenses incurred off-campus for treatment are the student’s responsibility.
Short-term counseling services are free to all students currently enrolled at The Citadel. If a counselor recommends that a student seek long-term psychotherapy services, a psychiatric evaluation, or other specialized mental health services with an off campus professional, the student is responsible for the payment for these off-campus services.
Referral Services For Students
If a student’s counseling needs extend beyond the scope of the Counseling Center’s short-term counseling model, the student will be referred to off-campus counseling resources. The Citadel Counseling Center staff can offer recommendations for off-campus mental health professionals if a student needs services which are not offered at The Citadel Counseling Center. Referral services for long-term psychotherapy, psychiatric evaluations, or other specialized services are provided as needed. Expenses incurred off campus for psychological services are the student’s responsibility.
Referral Services for Employees
Citadel employees are not eligible for counseling services at the Citadel Counseling Center.
Employees who are interested in seeking counseling and have questions about the mental health coverage of their particular health insurance policies are encouraged to contact Human Resources and the Employee Assistance Program (EAP). Employees can contact the EAP directly by calling 800-633-3353. The EAP can also be accessed on line by 1) logging in to Lesesne Gateway, 2) going to the Menu in the upper left corner, 3) choosing Employee from the Menu box, 4) scrolling down the middle column to Employee Assistance Program, and 5) clicking on Employee Assistance Program.
Alternatively, employees are encouraged to call the Citadel Counseling Center for recommendations of off-campus mental health professionals. Expenses incurred for off-campus psychological services are the employee’s responsibility.