Getting Access & Training to Manage Your Department Website
The Citadel’s public-facing website is powered by WordPress. Each campus department is responsible for keeping its own pages accurate and up to date; please designate at least one person to be in charge of maintaining your department’s web pages.
To request editing access for your area, please complete the Website User Access Request Form.
Understanding User Roles
WordPress assigns different roles to users, each with varying levels of access and control. It’s important to understand these roles so you can properly manage your website content.
Editor Role
Best for: Routine content updates such as writing or editing pages, blog posts, media, etc.
What Editors can do:
- Create, edit, publish and delete pages and posts
- Upload and manage media files
- Moderate comments
What Editors can do:
- Access site-wide settings
- Activate plugins or themes
- Add or remove users
Download the WordPress Editor Training Guide
Administrator Role
Best for: Advanced users managing overall site structure
What Editors can do:
- Full control over site settings, including menus, widgets (network set to homepage), custom CSS, etc.
- Manage users (add/remove users, change roles).
- Activate and deactivate network-approved plugins
What Editors can do:
- Install new plugins or themes (network-controlled)
*Administrator access requires Web Team approval due to its advanced capabilities and potential impact on site functionality.