{"id":20,"date":"2022-08-17T13:23:47","date_gmt":"2022-08-17T17:23:47","guid":{"rendered":"https:\/\/www.citadel.edu\/online-programs\/?page_id=20"},"modified":"2024-10-25T13:26:32","modified_gmt":"2024-10-25T17:26:32","slug":"technology","status":"publish","type":"page","link":"https:\/\/www.citadel.edu\/online-programs\/technology\/","title":{"rendered":"Technology"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\" id=\"h-your-online-learning-experience-at-the-citadel\">Your Online Learning Experience at The Citadel<\/h2>\n\n\n\n<p>As an online student, technology will play a key role in your online experience.\u00a0 Know that the\u00a0<strong><a href=\"https:\/\/www.citadel.edu\/ceitl\/\">Center for Excellence and Innovation in Teaching, Learning and Distance Education<\/a><\/strong>\u00a0is here to help!\u00a0\u00a0Whether you need help connecting with your class, accessing software, or learning a new skill, you can reach out to our team.\u00a0\u00a0<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-contact-us\">Contact Us<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Phone:<\/strong>\u202f(843) 953-TEAM <\/li>\n\n\n\n<li><strong>Email:<\/strong>\u202f\u00a0<a href=\"mailto:ceitlde@citadel.edu\">ceitlde@citadel.edu<\/a><\/li>\n\n\n\n<li><strong>Support Hours:<\/strong> Monday through Friday 7:30 AM to 4:00 PM<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-getting-started-with-online-learning\">Getting Started with Online Learning<\/h3>\n\n\n\n<p>To help you navigate your online courses effectively, we recommend utilizing the <a href=\"https:\/\/citadel.instructure.com\/courses\/99\" target=\"_blank\" rel=\"noreferrer noopener\">Student Resource Course<\/a> in Canvas. This course provides valuable guidance on navigating Citadel Online, Canvas, and Zoom.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-essential-technology-requirements\">Essential Technology Requirements<\/h3>\n\n\n\n<p>At The Citadel, we utilize <strong><a href=\"http:\/\/citadel.instructure.com\">Canvas<\/a><\/strong> as our learning management system (LMS) to provide a seamless online learning experience. Below are the essential technology requirements and recommendations to ensure you can fully engage with your online courses. For login information, please visit the <a href=\"https:\/\/www.citadel.edu\/ceitl\/canvas-for-students\/\">Canvas for Students<\/a> page.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-my-citadel-portal\">My.Citadel Portal<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Navigate to <a href=\"https:\/\/my.citadel.edu\">my.citadel.edu<\/a> and login with your \u201cusername@<strong>nation<\/strong>.citadel.edu\u201d and current password<\/li>\n\n\n\n<li>The portal grants easy access to your Microsoft 365 (email) , Canvas, CAS, and more!<\/li>\n<\/ul>\n\n\n\n<p>For more information, please visit the <a href=\"https:\/\/www.citadel.edu\/its\/accounts-and-passwords\/quickstart\/\">ITS Quickstart Guide<\/a>.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-required-hardware\">Required Hardware<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Laptop or Desktop:<\/strong> A Windows or Mac-based computer is required. While tablets and smartphones may work for some coursework, they are not suitable for all. For further details, see <a href=\"https:\/\/www.citadel.edu\/its\/computer-recommendations\/\">The Citadel Student Computer Recommendations<\/a>.<\/li>\n\n\n\n<li><strong>Microphone:<\/strong> Some online courses may require a microphone.<\/li>\n\n\n\n<li><strong>Audio Playback:<\/strong> Speakers or headphones are necessary for audio playback.<\/li>\n\n\n\n<li><strong>Web Camera:<\/strong> Required for certain courses.<\/li>\n<\/ul>\n\n\n\n<p>The Citadel operates as a Microsoft campus, so it&#8217;s essential that your laptop is compatible with Office 365. While Windows laptops are preferred, Apple laptops are generally acceptable for most courses. Be aware that Apple computers may sometimes have software compatibility issues. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-additional-online-learning-information\">Additional Online Learning Information<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Web Browser Information: <\/strong>Please only use one of the\u00a0supported browsers\u00a0that has been tested and approved by Canvas.<\/li>\n\n\n\n<li><strong>Pop-up Blockers:<\/strong> Canvas uses small browser windows to deliver requested content. Some pop-up blockers incorrectly interpret these small windows as pop-ups and block them. If you have installed a pop-up blocker, turn it off while using Canvas.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div class=\"wp-block-columns has-pt-barracks-background-color has-background is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-center\">For technical questions or issues, please contact the\u00a0<strong>IT Computer Help Center |\u00a0(843) 953-HELP<\/strong> | <a href=\"mailto:helpdesk@citadel.edu\"><strong>helpdesk@citadel.edu<\/strong><\/a><\/p>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Your Online Learning Experience at The Citadel As an online student, technology will play a key role in your online experience.\u00a0 Know that the\u00a0Center for Excellence and Innovation in Teaching, Learning and Distance Education\u00a0is here to help!\u00a0\u00a0Whether you need help connecting with your class, accessing software, or learning a new skill, you can reach out [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":126,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","footnotes":""},"class_list":["post-20","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.8 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Technology - Online Programs<\/title>\n<meta name=\"description\" content=\"View the technology requirements at the Citadel. 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