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Faculty and Staff Voicemail

Voicemail Flowchart (.pdf)

To INITIALIZE your mailbox from YOUR telephone:

1.) Call the Voice Mail Extension 3-2020.
2.) Listen to the prompts and have your permanent password (4 – 15 digits) ready and enter when prompted.
3.) The system will ask you to state your name -- enter when prompted – first name then last.
Have your personal greeting ready when prompted *.

*Note: you will have the option to select a “standard system greeting”. The personal greeting is usually much friendlier and more informative for your callers. The standard greeting simply says:

“Your call has been forwarded to an automated voice message system. (Your name) is not available. At the tone, please record your message. When you are finished, you may hang up or press 1 for more options”.

Sample Greetings:

Hello, this is ______. I’m sorry I missed your call, but if you will leave your name, telephone number, and a detailed message, I’ll get back to you as soon as possible. If you would like to speak with someone immediately, please press 0.

Hello, this is ______. It is Monday, October 6, and I will be out of the office today. Please leave your name, telephone number, and a detailed message and I’ll get back to you as soon as possible.

Hello, this is ______. I will be out of the office all week. I will check my messages periodically, however, Mary Smith will be handling my accounts and you can reach her at 953-XXXX. If you would like to speak with someone immediately, please press 0.

ACCESSING THE VOICEMAIL SYSTEM
From YOUR Telephone:
Call extension 3-2020.
Hear YOUR NAME.
Enter your password.
Press # (pound)

From OUTSIDE the office:
Call 953-2020.
Hear the “System Greeting”.
Press # (pound)
Enter YOUR mailbox number
Enter your password.
Press # (pound)

From SOMEONE ELSE’S Telephone:
Call extension 3-2020.
Hear THEIR NAME.
Enter * (asterisk)
Enter YOUR mailbox number
Enter your password.
Press # (pound)