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Giving to The Citadel

  • The Citadel Foundation
  • Blueprint
  • The Citadel Brigadier Foundation

Telephone Service Request

Experiencing Trouble?
Telephone troubles will be worked within 1 business day of being submitted.

Common problems with telephone service include:
No dial tone
Static on the line
Can't hear caller
Can't be heard by caller
Phone doesn't ring
Dialing wrong/Can't dial out

Need a Work Order?
Telephone Service Orders will be worked within 5 business days of being submitted. If you need an order worked sooner, please let Telecommunications know that date. Orders requiring a technician with less than 24 hours notice will be charged a $60.00 expedite fee.

Types of Work Orders
Move existing service
Add new service
Change existing service
Disconnect existing service
Wiring requests

Click here to submit a Telephone Service Request for a trouble or work order.