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Giving to The Citadel

  • The Citadel Foundation
  • Blueprint
  • The Citadel Brigadier Foundation

User Guidelines

GENERAL SERVICES DIVISION

AGENCY MAIL SERVICE__________________________USER GUIDELINE PROCESSES

1. ADDRESSES - ALL MAIL MUST HAVE A COMPLETE ADDRESS CONTAINING:

A. NAME OF PERSON (IF TO AN INDIVIDUAL)

B. AGENCY NAME (COMPLETE, NO INITIALS)

C. BUILDING NAME (IF KNOWN)

D. STREET ADDRESS

2. ALL ENVELOPES MUST BE SEALED WITH THE FLAPS TUCKED OR TIED.

3. ALL OVERSTUFFED ENVELOPES MUST BE TAPED WITH SEALING TAPE.

4. NO PERSONAL MAIL - EMPLOYEES MUST NOT USE AMS FOR PERSONAL MAIL.

SUCH MAIL IS ILLEGAL AND ANY ABUSE WILL BE REPORTED TO AGENCY DIRECTORS.

5. BULK MAILING - AGENCIES MUST REMOVE ALL MAIL TO BE HANDLED BY THE U.S. POSTAL SERVICE FROM BULK MAILINGS PRIOR TO RELEASING TO AMS.

6. 4TH CLASS MAIL - 4TH CLASS MAIL WILL BE PICKED UP BY AMS COURIER FROM AGENCIES IN THE GREATER COLUMBIA AREA AND OUT-OF-TOWN CUSTOMERS. THIS INCLUDES BULK MAILING, FORMS, RECORDS, PRINTOUTS, FILMS OR ANY COMBINATION OF THESE ITEMS.

7. BOXES CARTONS, AND PACKAGES - MUST NOT EXCEED FIFTY (50) POUNDS PER CONTAINER. ALL BOXES AND CARTONS MUST BE SECURELY TAPED ON THE

TOP AND BOTTOM. PACKAGES SHOULD BE WRAPPED AND TAPED FOR SHIPMENT.

EACH CONTAINER MUST HAVE A COMPLETE ADDRESS.

8. PRINTOUTS - MUST BE BOXED OR WRAPPED FOR MAILING. WE WILL NOT ACCEPT PRINTOUTS THAT ARE LOOSE OR ATTACHED TO AN ENVELOPE BY RUBBER BANDS OR PAPERCLIPS.

9. THE DEFERRED COMPENSATION COMMISSION - IS NOT SERVED BY AMS. THIS MAIL MUST BE HANDLED BY THE U.S. POSTAL SERVICE.

10. MAIL INCORRECTLY DELIVERED BY TH U.S. POSTAL SERVICE - SHOULD BE RETURNED TO THE U.S. POSTAL SERVICE, NOT AMS.

11. BOXES OF RECORDS BEING SENT TO THE RECORDS CENTER - FOR STORAGE WILL NOT BE DELIVERED BY AMS. THE RECORDS CENTER REQUESTS THAT EACH AGENCY CONTACT THEM CONCERNING PROCEDURES TO BE USED.

12. AGENCY MAIL SERVICE IS FOR THE USE OF STATE AGENCIES ONLY! WE CANNOT HANDLE MAIL FOR ORGANIZATIONS, ASSOCIATIONS, AND PROFESSIONAL GROUPS EVEN THOUGH MEMBERS ARE STATE EMPLOYEES. THIS IS ILLEGAL USE OF AMS. MAIL FOR THESE ENTITIES MUST BE SENT THROUGH THE U.S. POSTAL SERVICE.

13. AMS WILL TRANSPORT COMPUTERS, MONITORS AND KEYBOARDS PROVIDED THEY ARE PACKED SECURELY. THEY WILL BE TRANSPORTED WITH THE UNDERSTANDING THAT THE EQUIPMENT WILL BE DROPPED AT THE REGULAR DROP SITE. ONCE ITEMS ARE DELIVERED TO THE SITE, AMS WILL NOT BE RESPONSIBLE FOR THE EQUIPMENT. ALL COMPUTER EQUIPMENT WILL BE CHARGED AS 1ST CLASS MAIL.

14. CLEMSON COUNTY EXTENSION SAMPLE PACKAGING GUIDELINES: ALL SAMPLES FROM COUNTY EXTENSION OFFICES TO BE CARRIED BY AGENCY MAIL SERVICE NEED TO BE PACKAGED AS IF IT WERE BEING SENT THROUGH THE USPS MAIL. ALL SAMPLES ARE TO BE CLEARLY ADDRESSED AND HAVE A RETURN ADDRESS. LITTER SAMPLES ARE TO BE CONTAINED IN SUCH A MANNER AS TO CONTROL ODOR DURING TRANSPORT TO THE AG SERVICE LAB. LIQUID SAMPLES (LAGOON, IRRIGATION RUN OFF, ETC.) MUST BE CONTAINED IN A SEALED CONTAINER TO PREVENT SPILLAGE DURING TRANSPORT. IMPROPERLY PACKAGED SAMPLES WILL NOT BE PICKED UP FOR TRANSPORT.