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Job Deficiency Checklist

This check list is simply a guide for identifying possible performance problems. The presence of some of these conditions does not necessarily prove that job problems exist. Use the check list as a worksheet, and discuss concerns about employee performance with your Human Resources staff and EAP staff. To use the list, print this web page.

A. Quality and Quantity of Work:

1. Clear refusal to do assigned tasks.
2. Significant increase in errors.
3. Repeated errors in spite of increased guidance.
4. Reduced quantity of work.
5. Inconsistent "up and down" quantity or quality of work.
6. Behavior that disrupts work flow.
7. Procrastination on significant decisions or tasks.
8. More than usual supervision necessary.
9. Frequent, unsupported explanations for poor work performance.
10. Noticeable change in written or verbal communication.
11. Other (please specify)

B. Interpersonal Work Relationships:

1. Significant change in relations with co-workers, supervisors, others.
2. Frequent or intense arguments.
3. Verbal abusiveness.
4. Physical abusiveness.
5. Persistently withdrawn or less involved with people.
6. Intentional avoidance with supervisor.
7. Expressions of frustrations or discontent.
8. Change in frequency or nature of complaints.
9. Complaints by co-workers or subordinates.
10. Cynical, "distrustful of human nature" comments.
11. Unusual sensitivity to advice or critique of work.
12. Unpredictable response to supervision.
13. Passive-aggressive attitude or behavior, "doing things behind your back."

C. General Job Performance:

1. Excessive unauthorized absences - # in the last 12 months?
2. Excessive authorized absences - # in the last 12 months?
3. Excessive use of sick leave - # in the last 12 months?
4. Frequent Monday/Friday absences or other pattern.
5. Frequent unexplained disappearances.
6. Excessive "extension" of breaks or lunch.
7. Frequently leaves work early - # of days per week or month?
8. Increased concern about, or actual incidents of, safety offenses involving the employee.
9. Experiences or causes job accidents.
10. Major change in duties or responsibilities.
11. Interferes with or ignores established procedures.
12. Inability to follow through on job performance recommendation.

D. Personal Matters:

1. Changes in or unusual appearance (dress, hygiene).
2. Changes in or unusual speech (incoherent, stuttering, loud).
3. Changes in or unusual physical mannerisms (gesture, posture).
4. Changes in or unusual facial expressions.
5. Changes in or unusual level of activity, much reduced or increased.
6. Changes in or unusual topics of conversation.
7. Has detailed discussions about death, suicide or harming someone.
8. Increasingly irritable or tearful.
9. Persistently boisterous or rambunctious.
10. Unpredictable or out of context displays of emotion.
11. Unusual fears.
12. Lacks appropriate caution.
13. Has detailed discussion about obtaining or using drugs and/or alcohol.
14. Personal relationship problems (spouse, girl/boyfriend, children, in-laws).
15. Has received professional help for emotional or physical problems.
16. Makes unfounded accusations, i.e., feelings of persecution.
17. Secretive or furtive.
18. Memory problems (difficulty recalling instructions, data, past behaviors).
19. Frequent colds, flu or other illnesses.
20. Comes to work with alcohol on breath.
21. Excessive fatigue.
22. Makes unreliable or false statements.
23. Unrealistic self-appraisal or grandiose statements.
24. Temper tantrums or angry outbursts.
25. Demanding, rigid, inflexible.
26. Major change in physical health.
27. Concerns about sexual behavior or sexual harassment.

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