Banner and Lesesne Gateway Outage
- Published on Thursday, 18 June 2015 16:24
8:00am – 8:00pm Saturday, June 20, 2015
This outage is required in order to prepare for an upcoming implementation of Banner Recruiter. This timing was coordinated with Ellucian, ITS, Institutional Research, and Banner Student, Finance and Human Resource teams.
During this window Lesesne Gateway, ODS/EDW, Banner INB, BannerWeb (Student, Faculty, Employee, and Finance self-service), Banner Communications Management, Cadet systems, and all other processes dependent upon Banner will be unavailable.
Lesesne Gateway will redirect to http://www.bulldogalert.info.
Interruption of Internet Services
- Published on Tuesday, 16 June 2015 10:12
NOTICE FOR FRIDAY, JUNE 19 – EARLY MORNING INTERRUPTION OF INTERNET SERVICES
Possible CitLearn Interruption
- Published on Friday, 05 June 2015 12:20
Please be advised that CitLearn may experience intermittent outages this Saturday morning (June 6) between the hours of approximately midnight (12:01 am) until noon (12:00 pm) while Blackboard conducts emergency maintenance.
- Published on Tuesday, 19 May 2015 14:38
Banner will be undergoing maintenance on Wednesday May 20th from 5:00pm - 9:00pm. Banner INB will be unavailable from 5:00pm until 5:30pm during this window. No other systems should be affected.
Citadel Systems Outage
- Published on Saturday, 25 April 2015 11:34
The Citadel is currently experiencing an outage with one of its Internet Service Providers ("ISP"). ITS is in contact with the ISP and they are working to resolve the outage as quickly as possible. Updates will be posted here as necessary. [Posted 1:50pm on 4/25/15.]
WIFI access on campus has been restored.
The outage is causing a disruption of the following services:
* Access to on-campus resources from the VPN.
* Access to Citadel Systems from on-campus.
* Access to public-facing Citadel systems normally available from off-campus without VPN access.
* Access to the Internet from on-campus.
* WIFI service on-campus.
Citadel Faculty/Staff Email Outage
- Published on Friday, 17 April 2015 17:47
Citadel Faculty/Staff email on Office 365 is currently experiencing problems with Inbound email from students, campus systems (Banner, Cognos, Cadet System, etc.) and external users.
Mail sending to students, external users and internally to other Faculty/Staff at Office 365 is not affected.
ITS is working with the email support vendor to resolve the problem and will post updates as applicable. [Posted 5:45pm on 4/17/15].
- Published on Monday, 30 March 2015 16:29
Access to The Citadel's Banner System is currently unavailable to users from on-campus, but is available if you are off-campus. ITS is working to resolve the issue and will post updates as necessary. Posted 3/30/15 @ 4:28pm.
Bill payment unavailable
- Published on Thursday, 12 March 2015 21:00
Payments via the "Manage Money & Make Payments" channel on the Student tab, and payment of application fees, are temporarily unavailable. An update will be posted when the payment capability has been restored. (Bill payment is back up as of 10:52 pm on Thursday March 12, 2015.)
Lesesne Gateway outage Thursday, March 12th at 6:00pm EST
- Published on Thursday, 05 March 2015 15:29
The Lesesne Gateway portal will be down for maintenance for up to one hour starting at 6:00 pm EST on Thursday, March 12th, in order to connect the portal to new Banner application servers.
During maintenance, Lesesne Gateway will redirect to http://www.bulldogalert.info.
CitLearn and our email systems do not require use of Lesesne Gateway. CitLearn can be reached at https://citlearn.blackboard.com/ . Faculty and staff can always access their email at https://login.microsoftonline.com and students can access their e-mail at http://webmail.citadel.edu/.
Overnight outages resolved
- Published on Thursday, 26 February 2015 05:07
Multiple systems experienced an outage between 5 PM and 4 AM last night. The problem has been resolved and systems are operating normally. Please report any issues to the ITS help center, thank you.