The Citadel

The Military College of South Carolina


Citadel systems maintenance completed.

The Citadel systems maintenance has been completed, please report any issues to the ITS Help Center (953-4357).

Citadel systems maintenance in progress.

Citadel systems updated are in progress and some systems may not be available.

Note that the following Citadel services will never be interrupted during these maintenance windows:

  • Citadel employee Office 365 email accessed from off-campus or on-campus by phone over cellular data connection.
  • Citadel student Google email accessed from off-campus or on-campus by phone over cellular data connection.
  • Blackboard

Banner Outage

Banner and Banner Self-Service (BannerWeb) will be unavailable from Noon Tuesday, June 30th through 6 am Wednesday, July 1st. This is necessary for Financial Services to successfully close out fiscal year 2015.

Banner and Lesesne Gateway Outage

8:00am – 8:00pm Saturday, June 20, 2015

This outage is required in order to prepare for an upcoming implementation of Banner Recruiter. This timing was coordinated with Ellucian, ITS, Institutional Research, and Banner Student, Finance and Human Resource teams.

During this window Lesesne Gateway, ODS/EDW, Banner INB, BannerWeb (Student, Faculty, Employee, and Finance self-service), Banner Communications Management, Cadet systems, and all other processes dependent upon Banner will be unavailable.

Lesesne Gateway will redirect to

CitLearn and our email systems do not require use of Lesesne Gateway. CitLearn can be reached at Faculty and staff can always access their email at (login example: This email address is being protected from spambots. You need JavaScript enabled to view it. ) and students can access their e-mail at If you have any questions regarding the availability of a particular system, please contact the ITS Help Center at This email address is being protected from spambots. You need JavaScript enabled to view it. or 953-4357.

Interruption of Internet Services


WHEN: Friday, June 19, 2015. 3a.m. – 6a.m.
WHAT: In an effort to minimize the impact to The Citadel community and customers, ITS will conduct high-priority maintenance work during this low-use timeframe.
WHAT IS IMPACTED: all internet traffic to and from The Citadel campus and data center
NOT IMPACTED: Citadel email and (Citlearn) Blackboard will function normally

Please call the HELP line (953-4357) with questions.

Possible CitLearn Interruption

Please be advised that CitLearn may experience intermittent outages this Saturday morning (June 6) between the hours of approximately midnight (12:01 am) until noon (12:00 pm) while Blackboard conducts emergency maintenance.

Banner Maintenance

Banner will be undergoing maintenance on Wednesday May 20th from 5:00pm - 9:00pm. Banner INB will be unavailable from 5:00pm until 5:30pm during this window. No other systems should be affected.

Citadel Systems Outage


The Citadel is currently experiencing an outage with one of its Internet Service Providers ("ISP").  ITS is in contact with the ISP and they are working to resolve the outage as quickly as possible.  Updates will be posted here as necessary.  [Posted 1:50pm on 4/25/15.]






WIFI access on campus has been restored.

The outage is causing a disruption of the following services:

* Access to on-campus resources from the VPN.

* Access to Citadel Systems from on-campus.

Not affected:

* Access to public-facing Citadel systems normally available from off-campus without VPN access.

* Access to the Internet from on-campus.


* WIFI service on-campus.

Citadel Faculty/Staff Email Outage

Citadel Faculty/Staff email on Office 365 is currently experiencing problems with Inbound email from students, campus systems (Banner, Cognos, Cadet System, etc.) and external users.

Mail sending to students, external users and internally to other Faculty/Staff at Office 365 is not affected. 

ITS is working with the email support vendor to resolve the problem and will post updates as applicable.  [Posted 5:45pm on 4/17/15].

Banner down

Access to The Citadel's Banner System is currently unavailable to users from on-campus, but is available if you are off-campus.  ITS is working to resolve the issue and will post updates as necessary.  Posted 3/30/15 @ 4:28pm.

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