- Published on Tuesday, 19 May 2015 14:38
Banner will be undergoing maintenance on Wednesday May 20th from 5:00pm - 9:00pm. Banner INB will be unavailable from 5:00pm until 5:30pm during this window. No other systems should be affected.
Citadel Systems Outage
- Published on Saturday, 25 April 2015 11:34
The Citadel is currently experiencing an outage with one of its Internet Service Providers ("ISP"). ITS is in contact with the ISP and they are working to resolve the outage as quickly as possible. Updates will be posted here as necessary. [Posted 1:50pm on 4/25/15.]
WIFI access on campus has been restored.
The outage is causing a disruption of the following services:
* Access to on-campus resources from the VPN.
* Access to Citadel Systems from on-campus.
* Access to public-facing Citadel systems normally available from off-campus without VPN access.
* Access to the Internet from on-campus.
* WIFI service on-campus.
Citadel Faculty/Staff Email Outage
- Published on Friday, 17 April 2015 17:47
Citadel Faculty/Staff email on Office 365 is currently experiencing problems with Inbound email from students, campus systems (Banner, Cognos, Cadet System, etc.) and external users.
Mail sending to students, external users and internally to other Faculty/Staff at Office 365 is not affected.
ITS is working with the email support vendor to resolve the problem and will post updates as applicable. [Posted 5:45pm on 4/17/15].
- Published on Monday, 30 March 2015 16:29
Access to The Citadel's Banner System is currently unavailable to users from on-campus, but is available if you are off-campus. ITS is working to resolve the issue and will post updates as necessary. Posted 3/30/15 @ 4:28pm.
Bill payment unavailable
- Published on Thursday, 12 March 2015 21:00
Payments via the "Manage Money & Make Payments" channel on the Student tab, and payment of application fees, are temporarily unavailable. An update will be posted when the payment capability has been restored. (Bill payment is back up as of 10:52 pm on Thursday March 12, 2015.)
Lesesne Gateway outage Thursday, March 12th at 6:00pm EST
- Published on Thursday, 05 March 2015 15:29
The Lesesne Gateway portal will be down for maintenance for up to one hour starting at 6:00 pm EST on Thursday, March 12th, in order to connect the portal to new Banner application servers.
During maintenance, Lesesne Gateway will redirect to http://www.bulldogalert.info.
CitLearn and our email systems do not require use of Lesesne Gateway. CitLearn can be reached at https://citlearn.blackboard.com/ . Faculty and staff can always access their email at https://login.microsoftonline.com and students can access their e-mail at http://webmail.citadel.edu/.
Overnight outages resolved
- Published on Thursday, 26 February 2015 05:07
Multiple systems experienced an outage between 5 PM and 4 AM last night. The problem has been resolved and systems are operating normally. Please report any issues to the ITS help center, thank you.
Two System Outages: Lesesne Gateway, Banner, Cadet systems, Operational Data Store, Enterprise Data Warehouse and Cognos
- Published on Wednesday, 18 February 2015 16:48
The Citadel's NetApp storage unavailable
- Published on Monday, 16 February 2015 09:28
|The Citadel's Navajo storage is currently unavailable. ITS is working to resolve the problem as quickly as possible. Updates will be posted here as necessary. Posted 2/16/15 @ 9:28am.|
Lesesnegateway unavailable - Saturday, 2/14
- Published on Tuesday, 10 February 2015 13:19
|The Citadel’s Lesesne Gateway portal will be down for critical maintenance this Saturday, 2/14 from 2am-4am. During this time, Lesesne Gateway will not be accessible to users. We apologize for any inconvenience. Posted 2/10/15.|