The Citadel

The Military College of South Carolina

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Banner Production Outage

Banner production maintance scheduled today Nov 18th from 5pm to 9pm. 

REMOTEAPP server is currently offline

The remoteapp server is currently offline and ITS is working to resolve the issue. Posted: Nov 10th, 12:20pm

Scheduled Internet Outage - Nov 24

ITS will be performing network maintenance on Tue, Nov 24th from 6PM-12AM. During this time the campus will experience an internet outage.  If you have any questions or concerns, please contact the ITS Help Center at (843) 953-4357.

EPMS and ONESTOP systems are up

The EPMS and the ONESTOP systems are up.  Posted: 09/30/2015 1:00pm.

Cognos production now available

 

The Cognos server issue is now tentatively resolved.  Please report any further issues to ITS Help Center at 953-HELP (4357).  <Posted 11:45am 8/28/15>

 

Student Class Mailing lists now available

Student Class mailing lists have been updated and automated management is functioning correctly again.  Please contact the ITS Help Center at 953-HELP (4357) for any issues.  We apologize for any inconvenience this issue caused.  <Status updated 2:25pm on 8/17/15.>

Banner and Lesesne Gateway Outage: 9:00am – 9:00pm Friday, July 31, 2015

This outage is required for the installation of several Banner Upgrades and Patches. This timing was coordinated with Ellucian, ITS, Institutional Research, and Banner Student, Finance and Human Resource teams.

During this window Lesesne Gateway, ODS/EDW, Banner INB, BannerWeb (Student, Faculty, Employee, and Finance self-service), Banner Communications Management, Cadet systems, and all other processes dependent upon Banner will be unavailable.

Lesesne Gateway will redirect to http://www.bulldogalert.info.

CitLearn and our email systems do not require use of Lesesne Gateway. CitLearn can be reached at https://citlearn.blackboard.com/. Faculty and staff can always access their email at https://login.microsoftonline.com (login example: This email address is being protected from spambots. You need JavaScript enabled to view it. ) and students can access their e-mail at http://webmail.citadel.edu/. If you have any questions regarding the availability of a particular system, please contact the ITS Help Center at This email address is being protected from spambots. You need JavaScript enabled to view it. or 953-4357.

Banner INB unavailable

Banner will be unavailable for approximately 20 minutes between 6:00 and 7:00 am, Wednesday July 15 in order to apply a patch that will resolve a problem with java when logging into Banner INB.

Citadel systems maintenance completed.

The Citadel systems maintenance has been completed, please report any issues to the ITS Help Center (953-4357).

Citadel systems maintenance in progress.

Citadel systems updated are in progress and some systems may not be available.

Note that the following Citadel services will never be interrupted during these maintenance windows:

  • Citadel employee Office 365 email accessed from off-campus or on-campus by phone over cellular data connection.
  • Citadel student Google email accessed from off-campus or on-campus by phone over cellular data connection.
  • Blackboard
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