The Citadel

The Military College of South Carolina


Accessing Bunker

There is currently an issue with accessing Bunker.  ITS is working to restore service as quickly as possible.  <06-18-16 @ 1:26PM>

Banner Production Restored

Citadel production Banner and other services have been restored.  Please report any remaining issues to ITS Help Center at 953-HELP (4357)  <Posted 5/13/16 at 2:55pm>

Hotline Emergency Maintenance

The Citadel's Hotline system will be down for required maintenance today, 3/21/16 from 5:00-8:00PM.  Please contact the ITS Help Center at 953-HELP for any issues that occur during this time.  <Posted 3/21/16 at 12:20PM>

Scheduled Banner Maintenance

Banner will be down for required maintenance this Saturday, 3/19/16 from 6:00am-8:00pm.  During this outage, all Banner-related systems (Bannerweb, INB, Cognos, ODS, Dashboards, etc.) as well as Cadet systems, Lesesne Gateway and other systems dependent upon Banner will be unavailable. <Posted 3/16/16 at 5:30 PM>

Bannerweb Maintenance

Bannerweb will be unavailable due to scheduled maintenance tomorrow morning from 6:00-7:30am.
<Posted 3/15/16 at 1:30pm>

Emergency Network Maintenance

The Citadel’s connection between campus and the Ladson data center will be down for mandatory vendor maintenance this Thursday, 3/10/16 between 12am-5am.  The following services will be inaccessible from on-campus:  Banner-related systems, Lesesne Gateway, Citadel website, CAS, Kronos, EMS, Remoteapp, etc.  On-campus access to Citadel employee and student email, CitLearn, as well as general Internet browsing will not be affected.
<Posted 3/7/16 at 2pm>

Emergency Systems Maintenance:

Lesesne Gateway, Banner, and Banner related systems will be unavailable beginning Friday, 2/19/16 at 9 PM to perform emergency systems maintenance; this outage is expected to last 3 hours.

Citadel email delay *UPDATE* 12/9/15

ITS has implemented workarounds to resolve the Citadel email issue while we continue to work with Office 365 on a permanent resolution.  All normal Citadel email services were restored as of 4:00am EST on 12/9/15.  <Updated 4:25am on 12/9/15>.

Banner Production Outage

Banner production maintance scheduled today Nov 18th from 5pm to 9pm. 

REMOTEAPP server is currently offline

The remoteapp server is currently offline and ITS is working to resolve the issue. Posted: Nov 10th, 12:20pm
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