Help in the Barracks
The Citadel's IT technical support team does its best to ensure that your computer is running optimally so you can get your school work and assignments completed. If you ever experience a problem with your computer feel free to bring it by one of our convenient computer support shops. By dropping your computer off in a computer support shop, you agree to comply with The Citadel's IT Student Computer Repair Policy. It is your responsibility to read and comprehend this policy before submitting your computer for repair.
Computer Support Shops in the Barracks:
|Bond Hall (Stevens)||253||3-3905||Matthew Parker|
|Murray Barracks||1261||3-7429||Dave Drake|
|PT Barracks||2238||3-6576||Matt Richardson|
|Law Barracks||3231||3-2162||James Markiewicz|
|Watts Barracks||5261||3-6890||Beau Quarles|
Each Barracks has its own ITS workshop and technician. Only Stevens Barracks PCs will be serviced in Bond Hall.
Make sure to review our Technical Assistance Policy to better understand how we can assist you in repairing your computer equipment.
Technicians work a typical work day at The Citadel, but sometimes they may come in or leave early. Most do go to lunch and will usually be out of their office around noon for an hour. They are not always in their shop, even during their work hours. Sometimes they are pulled away for other projects or are helping a cadet out in their room, but they try to make it really easy to see if they are in our out. All technicians in the Barracks have a sign on their door which is in green for AVAILABLE and red for UNAVAILABLE which cadets can see clear across the Barracks. They also have their cell phone number and email address posted on their door in case you ever need to contact them about anything. If you are having problems getting help, please feel free to call or email a technician and they can schedule a personal appointment with you.