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Citadel News Service
29 Apr 2014

ITS and service excellence: The Citadel announces employees of the year

CHARLESTON, S.C.−The Citadel's Employee of the Year and Team of the Year are reaping the rewards of their hard work. The six employees were honored during a reception with the President of The Citadel after learning that they had been chosen to receive the honored titles for 2014.

Employee of the Year

Susie Maghakian is described at the consummate employee of The Citadel. Maghakian serves as the administrative assistant to the director of the Krause Center for Leadership and Ethics at The Citadel. The center is the heart of the college's ever-expanding service learning programs. It is also the administrative support agency for the Cadet Honor Court. She works one on one with many cadets who are either committed to service projects and energized and eager to get moving, or, ones who may be frustrated during the process that manages academic or behavioral challenges. She balances the sweet and the sour, and is described as kind, welcoming and compassionate in her interactions with every person.

New to the center only a year ago from another area on campus, Maghakian has taken on numerous projects, including coordinating The Citadel Heroes Project, which supplies holiday items to Citadel graduates who are soldiers serving overseas.

The director of the center, Col. Joseph Trez, nominated Maghakian for Employee of the Year.

"Suzie Maghakian shows the cadets that we not only talk the talk, we walk the walk. She clearly demonstrates the motto of "Leading by Serving". She serves as a shining example for all within the community to emulate."

Team of the Year

From left: Lt. Gen. John W. Rosa with Team of the Year members Dave Drake, Robert Palmer, Chris Cantrell, Eric Oman, and supervisor Gene Creson

The Team of the Year tackled an enormous project that positively impacts almost every person on campus and the future security of the college's electronic information. The team of five is part of the college's Information Technology Services department. Chris Cantrell, Dave Drake, Eric Oman, and Robert Palmer, under the leadership of their supervisor, Gene Creson, relocated The Citadel's computing data center to ensure its reliability for years to come.

They were nominated by their colleagues from another ITS section who stated that, "Because of the data center move, students, in particular, can appreciate a more stable digital environment. (The project) had broad, powerful impacts to any piece of data that is stored or transferred through the integrated Citadel system."

The physical and virtual transfer of all of the components will not only provide greater security for sensitive student records, it will help support vital communications in the event of a natural disaster, and it will also save more than $40,000 annually that was spent maintaining an aging data center.