Information Technology Services

 

Computing News

Blackboard Workshops

To v iew the current schedule for the Blackboard training workshops and to register to attend the workshops, please visit the page below.

Blackboard Training Registration


New Computer Recommendations for Citadel Students

The Citadel has new computer recommendations for Citadel students.  Click the link below to find out how to order a new computer.

Students - Ordering a New Computer


Accessing Campus Systems Using VPN

The Citadel has put a VPN in place to ensure secure connection to certain systems on our campus network. For instructions on connecting to this system, please go to the link below.

Go to: VPN Documentation page


Definition of Temporary Hardware Technical Support for Gateway (MPC) Products:

Gateway Computer’s parent company, MPC, filed for Chapter 11 bankruptcy on November 7, 2008:

MPC CORPORATION ANNOUNCES CHAPTER 11 FILING
Nampa, Idaho, November 7, 2008—MPC Corporation, and all of its direct and indirect subsidiaries, today announced that they filed voluntary petitions for relief and reorganization under Chapter 11 of the United States Bankruptcy Code. The filings were made in the United States Bankruptcy Court for the District of Delaware. The company's operations are expected to continue during the reorganization process.
MPC CEO John Yeros said, “Unforeseen issues surrounding our integration of the Gateway Professional business unit, combined with adapting the operations of our manufacturing partner to additional customized requirements have proven more challenging than originally anticipated, and have contributed to extensive losses. We evaluated all strategic alternatives, and concluded that the filing was necessary at this time.”
MPC Corporation's stock and warrants were delisted from the NYSE Alternext US LLC exchange effective November 4th, 2008. It is not anticipated that there will be any distribution to equity holders in conjunction with the bankruptcy cases…”

What Does this Mean for Me as a Cadet at The Citadel?

From early November 2008 until an unknown amount of time MPC corporation has not and will not be providing warranty parts for their products during the restructuring of their company. Information Technology Services (ITS) is continuing to monitor the situation and will alert The Citadel when this status changes. To provide the best support possible, ITS will absorb the cost of some repairs that would normally be covered under warranty. For a list of parts associated with this technical support please see below.

Supported Parts:

Desktop Computers:

     •  Most Peripherals (Keyboards, Monitors, Mice, and Speakers), Memory, Hard Drives, Motherboards, All Disk
        Drives (CD/DVD/Floppy), Sound/Video cards, and Power supplies.

Laptop Computers:

     •  ONLY Memory and Hard Drives, SOME laptop power cords when/where available.
           NOTE: ITS will not replace chassis, hinges, screens or keyboards for laptop computers.

If you have any questions or if you would like more information
please contact our Help Desk at 953-HELP or at helpdesk@citadel.edu.

Article Source


Microsoft Office - Compatibility, Transition, and Training Resources

Download the Office 2007 compatibility pack in order to open Office 2007 documents in Office 2003.
Go to: Microsoft Office Compatibility Pack download page

* Locate Microsoft Office 2003 commands in 2007

Microsoft has created excellent resources to help Microsoft Office users transition to MS Office 2007.

Click the link below to navigate to Microsoft's site where you'll find various guides to help you locate commands in the new Office 2007 user interface.

Interactive Guides - these guides provide a visual of the Office 2003 interface you can download or run from your Web browser. When you hover over the command you need, instructions appear directing you to the appropriate equivalent command in the Office 2007 interface.

Mapping Workbooks - (You must have a version of Excel installed to view these files.) Download an Excel spreadsheet that lists the MS Office 2003 command and its equivalent MS Office 2007 command in searchable, column format.
Go to: Microsoft Office user interface guides

Review a roadmap/guide to free training resources for Microsoft Office 2003 and 2007 you can access on-line. Bookmark the link below and take advantage of the short video/movie demonstrations and interactive tutorials to learn about the specific feature or task you need whenever it is most convenient for you.

Go to: Microsoft Office Learning Resources

* Microsoft Office Software

Click the link below to purchase Microsoft Office at a Student Discount.

Go to: Microsoft Office


Responsible Use of Information Technology

Visit the link below to review the college's official policy on computing and use of computer technology. The policy applies to everyone who uses any of the college's computers, network, accounts, or services.

Responsible Use of Information Technology and Electronic Communications


Wireless Access                  

Faculty, staff, and students: Please visit the link below for wireless internet access information including the locations for wireless access on-campus. Currently employed or enrolled students, faculty, and staff are permitted to access the Citadel's wireless network on campus.

Wireless Access Areas