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Institutional Effectiveness Summary Report

August 1999

 

Academic Advising
 
To address the full range of advising needs for its cadets, The Citadel has established a three-tier advising system: the Academic Faculty Advisor (a faculty member from the cadet's major department), the Company Academic Advisor (a member of the faculty or staff assigned as an advisor to each cadet company), and the Cadet Academic Officer (a senior cadet officer who has responsibility to monitor the academic well-being of each cadet in his or her cadet company).  This report addresses only the role of the Academic Faculty Advisor.
 
Mission:
The Citadel recognizes that academic advising is integral to the educational process and is committed to providing a comprehensive program of academic advising for all its students. The mission of academic advising is to assist students to attain their academic goals through developing and evaluating their educational and career plans. This process begins with academic orientation and continues until graduation.

 
The advising process is the responsibility of both the student and the advisor. The College publishes in the annual catalog information about requirements, policies, and procedures and assigns each student a knowledgeable advisor who can assist the student to fulfill degree requirements. Specifically, advisors assist students to clarify their career goals and to develop an educational plan for realizing these goals. In addition, advisors monitor students' progress and act as a source of referral to other campus agencies.
 
Expected Results:
The Citadel has expectations of both its advisors and advisees in the advising process.
 
Expectations of the Advisor:
The advisor is expected to be familiar with current college programs, policies, and procedures; to provide accurate and current information regarding core curriculum and major requirements; to assist student with major/career choice; to help students define and develop realistic goals; to monitor students' progress; to provide referrals and encourage students to utilize services on campus; to maintain confidentiality of information discussed in advising sessions; and to keep records of information discussed with students.
 
Expectations of the Student:
The student is expected to read the College Catalog to become knowledgeable about college programs, policies, and procedures; to meet regularly with advisor; to prepare a tentative course schedule prior to the pre-registration conference with advisor; to clarify personal values and goals; to accept responsibility for decisions; and to understand that it is his/her responsibility to adhere to college policies and to meet degree requirements.
 
The overall expectation of the College for its academic advising program is to help each student reach his or her full potential as a student and to have The Citadel experience provide a strong foundation for future careers and service opportunities. The Citadel hopes to prepare its students to assume leadership positions in whatever careers they might select.
 
Assessment Tools:
1.  Student Evaluation of Advising Survey:
A random sample of 445 cadets (27.5% of the Corps of Cadets) stratified across all classes and all majors was surveyed regarding satisfaction with advising. Answers of Very Dissatisfied, Dissatisfied, Satisfied, or Very Satisfied were selected for the following questions. It was expected that at least 80% of the respondents would answer Satisfied or Very Satisfied on each question.
 

Satisfaction with availability of academic advisor:

86.11% Satisfied or Very Satisfied
 

Quality of advising in developing semester schedule:

84.73% Satisfied or Very Satisfied
 

Quality of advising regarding career/educational aspirations:

81.95% Satisfied or Very Satisfied
 

Quality of advising on academic policies:

90.28% Satisfied or Very Satisfied
 

Quality of advising regarding academic and personal support:

81.94% Satisfied or Very Satisfied
 

Satisfaction with overall quality of advising:

86.12% Satisfied or Very Satisfied
 
2.  Citadel Experience Survey:
Graduating seniors are asked to reflect on the quality of academic advising. It is expected that at least 80% of the respondents will respond Satisfied or Very Satisfied with each area of advising.
 

Satisfaction with availability of academic advisor:

80.10% Satisfied or Very Satisfied
 

Quality of advising on course selection:

82.09% Satisfied or Very Satisfied
 

Quality of advising on academic policy:

83.08% Satisfied or Very Satisfied
 

Quality of advising on career options:

80.10% Satisfied or Very Satisfied
 
Assessment Results/Actions Taken:
The expectation of at least 80% Satisfied or Very Satisfied has been attained on every advising question both in the stratified random sample of all classes and in the graduating senior class. Several of these percentages were only slightly over the 80% minimum, and it was determined that an Advising Task Force would be established to review the entire advising program and make recommendations. Based on the work of that task force, the following actions have been taken:
 
--- An Advisory Committee on Advising has also been established and is chaired by the Dean of Undergraduate Studies/Dean of Women..
 
--- An Advising handbook has been developed and will be distributed through an advising workshop to be held early in fall 1999.
»  1999 IE Summary Report
»  1999 IE Data Report